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abw20347
Contributor II
Contributor II

Qlik Sense 3.2 SR4 - Extension export pdf generating empty pdf.

Hello All, we have critical issue with export functionality of Qlik Sense 3.2 SR1 and now after 3.2 SR4 as well.. Export pdf trying to generate pdf however after  few minues of hour glass, empty pdf is generating..

Currently we are facing this problem wih - qsSimpleKPI,

after lookin at prining service logs under ProgramData/Qlik/Sense/Log/Printing directory, he issue is something with rendaring visualization.

Here is the error I see :

20171007T083502.488+08:00 [191] ERROR Qlik.Printing.Rendering.CefSharp.Browser.CefRequestWorkerQueue - queue 6351f6cd-c9f7-4d2b-b3ec-87e489454dd5, The wait has timed out. Task status: WaitingForActivation.The request was canceled while queueing, the current CefSharp worker number is 1.

20171007T083702.492+08:00 [f008ec96-6289-47ba-a26b-1c9bb6f18a71] ERROR Qlik.Printing.Sense.Mashup.MashupDriver - driver ecc07b82-2f95-45c7-b483-236bb0810e9b, mashup was canceled while rendering: qlikPrintingService.renderOffline("{\"data\":{\"qInfo\":{\"qId\":\"jbKSJR\",\"qType\":\"ShowHideContainer_ab\"},\"qSelectionInfo\":{},\"showTitles\":true,\"title\":\"Updated Extension\",\"subtitle\":\"\",\"footnote\":\"\",\"showDetails\":false,\"defaultMasterObject\":\"Profit vs Revenue|e8e12302-d3a7-4964-a485-4113bb757c1b\",\"conditionalVis\":[{\"conditionalMasterObject\":\"Profit vs Revenue|e8e12302-d3a7-4964-a485-4113bb757c1b\",\"condition\":1,\"cId\":\"EZJmNJ\"},{\"conditionalMasterObject\":\"Revenue vs AOP|f06f204e-d7e6-4fcf-826a-b01204120283\",\"condition\":0,\"cId\":\"SBPAaL\"},{\"conditionalMasterObject\":\"Profit vs AOP|9e11320a-86fd-458b-be75-31a9cc0979ca\",\"condition\":0,\"cId\":\"JLHkq\"}],\"visualization\":\"ShowHideContainer_ab\",\"version\":\"1.1\",\"extensionMeta\":{\"name\":\"ShowHideContainer_ab\",\"description\":\"A container that shows or hides master visualizations based on IF conditions.\",\"type\":\"visualization\",\"version\":\"1.1\",\"icon\":\"extension\",\"author\":\"Fady Heiba\",\"homepage\":\"\",\"preview\":\"FEI-ShowHide.png\",\"keywords\":\"qlik-sense, visualization\",\"license\":\"ICS\",\"repository\":\"\",\"dependencies\":{\"qlik-sense\":\">=3.0.x\"},\"previewIconURL\":\"../extensions/ShowHideContainer_ab/FEI-ShowHide.png\",\"template\":\"ShowHideContainer_ab\",\"isLibraryItem\":true,\"isThirdParty\":true,\"templateIconClassName\":\"icon-extension\"},\"snapshotData\":{\"object\":{\"size\":{\"w\":346,\"h\":446}},\"rtl\":false,\"parent\":{\"h\":468,\"w\":360}},\"visualizationType\":\"ShowHideContainer_ab\",\"sourceObjectId\":\"QdPXya\",\"sheetId\":\"24be45ab-cb05-410d-b23a-d2db33c78c4e\",\"timestamp\":1507336380563,\"isClone\":false,\"qMetaDef\":{\"title\":\"Updated Extension\"}},\"language\":\"en-US\"}","en-US",false,"sense"), error: The operation was canceled., launching page.ThrashAndRecycle(), internal id: c2858b69-ec5e-4c1e-8e12-4e83000d57ec, elapsed msecs since start 106605

20171007T083702.492+08:00 [191] ERROR Qlik.Printing.Rendering.CefSharp.Browser.CefRequestWorkerQueue - queue 6351f6cd-c9f7-4d2b-b3ec-87e489454dd5, The wait has timed out. Task status: WaitingForActivation.The request was canceled while queueing, the current CefSharp worker number is 1.

Could you please help me understand how to resolve this error?

we even upgraded from SR1 to SR4 after recommendaion many expets. Please help me resolving this issue.

3 Replies
hitesh_makwana
Contributor
Contributor

Having same issue after installing Nov-2018 patch on server. Does this issue has been resolve to you??

TomKogut
Contributor III
Contributor III

Hi @abw20347 ,

Have you solved this issue?

I'm facing the same problem in Qlik Sense November 2019.

Thanks.

-Tom

priyankashrivastava
Contributor
Contributor

Did you able to resolve it.

I am getting the same error in Qliksense Nov 2019

Can  you please help.