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b_dodd
Contributor
Contributor

Qlik Sense - Export to image / PDF failed: Error occurred during export please try again

Hi all,

We have just upgraded to Qlik Sense Nov 2020 and none of our users are able to export to image / pdf with this error coming up: Error occurred during export please try again.

Having a look in the logs this is the message we are getting: 

Export request with id '9293c3db-462b-40fd-8333-5f4e212b3667' and owner '*******' failed: Empty result

 

I have followed all the steps in the following articles to try and resolve this but have made no progress:

https://community.qlik.com/t5/Qlik-Sense-App-Development/Export-chart-to-PDF/td-p/1020357/page/2

https://community.qlik.com/t5/New-to-Qlik-Sense/Qlik-Sense-Export-to-Powerpoint-fails/m-p/1447076

 

It's odd as the download data functionality works correctly its just the download pdf/image does not.

Any help would be appreciated! 

1 Solution

Accepted Solutions
francisco_garcia
Contributor III
Contributor III

Hi @b_dodd i have the exact same problem. Do you solved it?

View solution in original post

2 Replies
francisco_garcia
Contributor III
Contributor III

Hi @b_dodd i have the exact same problem. Do you solved it?