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Hi Qlik Community,
I tried to install Qlik Sense Entreprise on Windows November 2022 on one of our customers server, but I receive an error when Qlik Sense is installing the Service Dispatcher. The error tells me to look into the setup log folder. The service dispatcher log is the latest log in the setup folder (see attachment).
Some additional info:
Could it be the windows license that causes the error?
I hope anyone can help me based on the log file in attachment.
Thanks in advance,
Jonas Geuten
Hello Jonas,
If you look at the first log you uploaded, search for Return value 3.
We can see that above that, you have an error for "Deleting UpdateStarted".
What version are you upgrading from? As long as this is not a years-old version, I suggest trying to resolve this by verifying all services were stopped when trying to upgrade, as shown in the 4 steps below:
Let us know if that works, thanks!
Hi @InsightData
Would you provide complete set of logs?
Thanks,
Padma
Hello Jonas,
If you look at the first log you uploaded, search for Return value 3.
We can see that above that, you have an error for "Deleting UpdateStarted".
What version are you upgrading from? As long as this is not a years-old version, I suggest trying to resolve this by verifying all services were stopped when trying to upgrade, as shown in the 4 steps below:
Let us know if that works, thanks!