Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
I was using Qlik Sense Desktop 2017 Sep. Yesterday, I tried to upgrade to 2018 Feb, but failed.
Then, I tried to install both 2017 Sep and 2018 Feb version, but failed.
Below is part of the log. Could anyone advise how I can resolve this? Thanks
MSI (s) (BC:44) [11:13:55:490]: Note: 1: 1708
MSI (s) (BC:44) [11:13:55:490]: Note: 1: 2205 2: 3: Error
MSI (s) (BC:44) [11:13:55:490]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (s) (BC:44) [11:13:55:490]: Note: 1: 2205 2: 3: Error
MSI (s) (BC:44) [11:13:55:490]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (s) (BC:44) [11:13:55:490]: Product: Qlik Sense Desktop -- Installation failed.
MSI (s) (BC:44) [11:13:55:491]: Windows Installer installed the product. Product Name: Qlik Sense Desktop. Product Version: 12.5.2. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.
MSI (s) (BC:44) [11:13:55:558]: Deferring clean up of packages/files, if any exist
MSI (s) (BC:44) [11:13:55:559]: MainEngineThread is returning 1603
MSI (s) (BC:D8) [11:13:55:564]: RESTART MANAGER: Session closed.
MSI (s) (BC:D8) [11:13:55:564]: No System Restore sequence number for this installation.
=== Logging stopped: 3/8/2018 11:13:55 ===
MSI (s) (BC:D8) [11:13:55:565]: User policy value 'DisableRollback' is 0
MSI (s) (BC:D8) [11:13:55:565]: Machine policy value 'DisableRollback' is 0
MSI (s) (BC:D8) [11:13:55:565]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (BC:D8) [11:13:55:565]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (BC:D8) [11:13:55:566]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (BC:D8) [11:13:55:566]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (BC:D8) [11:13:55:566]: Restoring environment variables
MSI (s) (BC:D8) [11:13:55:567]: Destroying RemoteAPI object.
MSI (s) (BC:18) [11:13:55:567]: Custom Action Manager thread ending.
MSI (c) (FC:98) [11:13:55:568]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (FC:98) [11:13:55:569]: MainEngineThread is returning 1603
=== Verbose logging stopped: 3/8/2018 11:13:55 ===
where are you trying to install to?
I did not change to any specific path.
The default path it shown is C:\Users\A53883\AppData\Local\Programs\Qlik\Sense
Hi,
Any idea about this? Thanks
and what OS. I may not be much use as this is the Desktop and I am more familiar with Sense Server
Windows 7
Below is the system information for your reference.
Hi Kanis,
Did you ever get this sorted?
I have the same issue in reverse. I cannot uninstall because of the Disablerollback being set to 0.
It is criving me nuts.
Hi Kevin,
No, I am still not able to install.
Hi Kanis, any luck on installing Qlik Sense Desktop?
Im also facing the same issue. Im planning to reformat my PC.
No, I am still not able to install Qlik Sense Desktop.