Qlik Sense Server 3.0.1 Hub internal server error

[#1]

We have installed Qlik Sense Server 3.0 and then immediately upgraded it to 3.0.1 and we get this two messages:

With firefox: First it says that there is an internal server error, when we try to refresh the page it gives us "An error occurred: No Engine service is available for the following app: app:_hub", after several refreshes it lets us to connect to hub. If we refresh it while we're in a hub it either refreshes or gives us internal error again.

With chrome: Same as with firefox but you have to refresh like 20-30 times before it will let you into hub.

QMC works perfectly fine with both browsers.

Restarting Qlik Sense Server Dispatcher does nothing.

Any idea which logs should I exactly look into or what may cause these type of errors?

[korsikov]

There is same problem but in QS 3.1

cannot get engine services from the repository service for the following app

[ameni_mannai]

hi,

I'm facing this problem with one of my clients and the error happen more often, Did anyone find a solution?

and if the only way out is to remove the smart search how can i do that??

[korsikov]

qlik support promised in QS 3.1 problem was solved. I'm  tested on my test server without high load - yes ,  the problem is solved.

[chandan3535]

Hi Romas,

I am also facing the same issue on my Windows server 2012, everything works fine on Qlik sense version 2.2.3 but when i am upgrading it to 3 or later version i am getting the same error mentioned by you in your post.

Did you find any solution or workaround for your problem if yes kindly share.

Thanks in advance !!!

[#6]

All,  I have an open ticket for this issue and as of 10/3/2016 below is the status.

This is related to a bug that R&D has been working on resolving. One of the things that they have done to help resolve the issue in the newest version of Qlik Sense 3.1, is to allow the feature of the charts being displayed in the global search to be turned off by making a change to the settings.ini file and has also been approved for the 3.0.3 branch of Qlik Sense when it is release.

The setting would be the following and will currently only work in 3.1. This file is located C:\ProgramData\Qlik\Sense\Engine

             Settings 7

             SearchObjectsEnabled=0

I hope the above helps some,

[RD]

QS 3.1 Desktop still has the issue

[NZFei]

I have made the change in the setting.ini file (previously it was empty) but I still have this "Internal Sever Error".

I am having this when I tried to open the Sense hub. I have restarted the QS service dispatcher many times....

Does anyone know how to make the hub work in the Sense 3.1? My Sense QMC is working though.

Thanks.

Fei

[Anonymous]

I am facing the same issue and it's only works after restarting the server.

Any other solution for this?

Thanks.