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ced_foning
Contributor III
Contributor III

Qlik Sense architecture Issue

Hello, 

i have some issues. Qlik Sense (QMC and HUB) no longer loads extensions or images + access problems on a lot of apps. 

Errors of this type on many applications and for everyone

How can i resolve this please ?

Found attached the errors

Labels (4)
2 Replies
treysmithdev
Partner Ambassador
Partner Ambassador

Were any security rules changed?

Blog: WhereClause   Twitter: @treysmithdev
Levi_Turner
Employee
Employee

If you cannot open any app, see any thumbnail image or extension then that signals that something is wrong with the service account's access to the share used to host Qlik Sense (QMC > Service Cluster). That could obviously be at the Share or NT levels since Windows evaluates both permission sets.

Another signal that this is a problem is if there are .log files in C:\ProgramData\Qlik\Sense\Log\Repository\Trace. These .log files should archive to Service Cluster > Archived Log path on initialization of Qlik Sense.

As for logs, check the System_Repository logs in C:\ProgramData\Qlik\Sense\Log\Repository\Trace it likely is complaining about something.