Qlik Sense "Error when committing"

[BuTbka]

We encountered a problem when the repository service on the central node consumed 90% of the processor resources and, as a result, the system slowed down and hung. This situation is repeated several times, and we found these 2 lines in the logs. These lines appeared right before the problem occurred.

21525	20230417T133024.759+0300	INFO	QS01	System.Repository.Repository.Core.Repository.ProfessionalAccessTypeRepository	207	d0c68dc0-9219-495e-bbc6-815bddec00b7	DOMAIN\srv.qliksense	Database object has newer timestamp than object being modified; pim4: 63817324220493, itms: 63817322458742, ityp: Repository.Domain.Model.LicenseProfessionalAccessType			c0de92f5-b910-f842-c9b8-e1e00697d0dc	d0c68dc0-9219-495e-bbc6-815bddec00b7

21526	20230417T133024.768+0300	ERROR	QS01	System.Repository.Repository.Core.Repository.Common.TransactionUtility	207	306318f3-7b2b-426a-a74c-31ca074d771c	DOMAIN\srv.qliksense	Error when committing		   at Repository.Core.Repository.Common.AbstractModelRepository.CheckConflicts(IRepositoryObject persistedItem, DateTime itemModifiedDate)↵↓   at Repository.Core.Repository.Common.ModelRepository`1.UpdateMany(IEnumerable`1 items, Boolean appendPrivileges, Int64 privilegesFilter)↵↓   at Repository.Core.Repository.Common.ModelRepository`1.Update(T item, Boolean appendPrivileges, Int64 privilegesFilter)↵↓   at Repository.Core.Licensing.AccessTypes.ProfessionalAccessTypeHandler.<>c__DisplayClass15_1.<TryUseExistingAccess>b__7()↵↓   at Repository.Core.Repository.Common.TransactionUtility.RunInTransaction(ITransaction transaction, IEnumerable`1 actions)	c0de92f5-b910-f842-c9b8-e1e00697d0dc	306318f3-7b2b-426a-a74c-31ca074d771c

What can we do to prevent this issue? We use Qlik Sense Feb 2022 SP 13

[seblabalyerr]

Hello @BuTbka ,

Is there any progress on resolving this issue? Can you inform?

[BuTbka]

Hi @seblabalyerr !
We followed instructions from there https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Repository-Service-suddenly-using...
Also we created PS script(to reduce objects count) that delete unused user sheets(before delete it send e-mail to user), delete all stories and snapshots(because we don't use them).

[Albert_Candelario]

Hello @seblabalyerr ,

What is the issue that you are having, could you please add more context and details?

Cheers,

Albert