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yadav_anil782
Creator II
Creator II
‎2019-01-23 04:24 AM

Qlik is not accessible through firefox

Hello Qlik Expert,

 

I am facing attached error "Your Connection is not secure" in Mozilla Firefox.

 

this problem can be happen because of security certificates like SSL certificate  but certificates are installed already.

 

cold you please anyone suggest how to solve this issue.

 

 

 

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ganapati_h
Partner Ambassador Alumni
Partner Ambassador Alumni
‎2019-01-23 04:55 AM

Hi Anil,

Browser checks  3 things when it encounters a https site

1) url domain should match with certificate (e.g https://bi.abc.com/hub  should have certificate issued to bi.abc.com or *.abc.com)

2)Certificate validity should be correct

3)Certificate has to be issued by a Trusted CA. (Every browser has list of trusted CA e.g Thawte, Verisign,Entrust)

If all of these criteria match you just follow steps mentioned https://help.qlik.com/en-US/sense/November2018/Subsystems/ManagementConsole/Content/Sense_QMC/change...

Hope this helps,
GH

 

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