QlikSenseUtil code=-2146232800

[fargus]

Hi, I have a problem 

If Qlik Sense is installdir, the result is:

C:\share\QlikSenseUtil.exe" -restore -installLocalDb=true -databaseHostname=QLIK -databasePassword={pass} -path="C:\share\backup\.2021-09-18-13.38.48-Z.backup" -rootPath="\\QLIK\QlikShare" -installer=C:\share\ installdir="C:\Program Files\" -u=qlik\{user} -p={pass}

Exception in thread main, msg=Unable to obtain product base installation directory, see log file for further information, code=-2146232800

If Qlik Sense is not installdir, the result is:

C:\share\QlikSenseUtil.exe" -restore -installLocalDb=true -databaseHostname=QLIK -databasePassword={pass} -path="C:\share\backup\.2021-09-18-13.38.48-Z.backup" -rootPath="\\QLIK\QlikShare" -installer=C:\share\  -u=qlik\{user} -p={pass}

Exception in thread main, msg=Unable to obtain product base installation directory, see log file for further information, code=-2146232800

[NadiaB]

Hi @fargus 

By any chance have you checked the logs already?

https://support.qlik.com/articles/000052784?_ga=2.92274076.701629848.1632172647-1843963628.163137681...

Hope it helps!

[fargus]

yeap, but information is the same as on screanshot