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fred_s
Partner
Partner

Sense Failed to contact the license server

Hi,

I get this 'Failed to contact the license server' in Qlik Sense.

Someone advice what to do?

Thanks in advance!

Fred

15 Replies
YoussefBelloum
Champion
Champion

Hi,

did you just finished the install or it is an old server which was already working ?

fred_s
Partner
Partner
Author

Hi Youssef,

Its a clean install

YoussefBelloum
Champion
Champion

So you need to verify this:

1: all Qliksense services are running (for the first running you should wait few minutes even if you see that they are running).

2: the network card is running (if it is shutdown for any reason, hub and qmc will not work)

awhitfield
Partner
Partner

Hi Fred,

it just means that your server is unable to contact the Qlik Licence Server over the web and is unable to download the LEF file. Contact your Qlik Representative and they can supply this for you manually

Best Regards

Andy

fred_s
Partner
Partner
Author

Hi Youssef,

All services are running and no problems with the network card, Internet connection okay, Firewall off..

I'm going to email Qlik.

Thanks for your help!

fred_s
Partner
Partner
Author

Hi Andy,

The message was clear but there are these situations where people have advice and we get this up and running the quick way 😉

Thanks anyway!

awhitfield
Partner
Partner

Hi Fred, as you are a Qlik partner, you can Access the required LEF file from the Qlik Support Portal.

You can't get much faster than that!

Andy

YoussefBelloum
Champion
Champion

If you have the licence Key, you can get the lef from here:

Manual LEF

fred_s
Partner
Partner
Author

I've tried that one already but it gave me an error..