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montanablue2
Partner - Contributor II
Partner - Contributor II

Unable to upgrade qlik 2021 to qlik 2022

Hello, I am trying to upgrade my central qlik server to Qlik 2022, my postgresql DB is shared and stored in an RDS instance. I am erroring out in the ServiceDispatcherInstall log with the following errors. I am not completely sure what they mean or how to get past them. I've looked at all the permissions I can think of. Also qliksense has been completely uninstalled on that central node when I do this far as I can tell.

Any help would be appreciated.

MSI (s) (40:B4) [20:54:12:375]: Note: 1: 1708 
MSI (s) (40:B4) [20:54:12:375]: Note: 1: 2205 2:  3: Error 
MSI (s) (40:B4) [20:54:12:375]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708 
MSI (s) (40:B4) [20:54:12:375]: Note: 1: 2205 2:  3: Error 
MSI (s) (40:B4) [20:54:12:375]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 
MSI (s) (40:B4) [20:54:12:375]: Product: Qlik Sense Service Dispatcher -- Installation failed.

 

MSI (s) (FC:88) [22:23:30:779]: Hello, I'm your 32bit Elevated Non-remapped custom action server.
CAQuietExec:  The service name is invalid.
CAQuietExec:  
CAQuietExec:  More help is available by typing NET HELPMSG 2185.
CAQuietExec:  
CAQuietExec:  Error 0x80070002: Command line returned an error.
CAQuietExec:  Error 0x80070002: QuietExec Failed
CAQuietExec:  Error 0x80070002: Failed in ExecCommon method
MSI (s) (FC:D4) [22:23:30:916]: Executing op: ActionStart(Name=CA_SetupADS,Description=Configuring App Distribution Service,Template=Configuring App Distribution Service)
CustomAction CA_StartDatabase returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (FC:D4) [22:23:30:917]: Executing op: CustomActionSchedule(Action=CA_SetupADS,ActionType=11265,Source=BinaryData,Target=**********,CustomActionData=**********)
MSI (s) (FC:CC) [22:23:30:953]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIECF4.tmp, Entrypoint: CAQuietExec
CAQuietExec:  AppDistributionService configuration started.
CAQuietExec:  WARNING: Skiping the database initialization. No superuser or password specified.
CAQuietExec:  Reading the settings file.
CAQuietExec:  C:\Program Files\Qlik\Sense\AppDistributionService\Configure-Service.ps1 : The property 'LogPath' cannot be found on 
CAQuietExec:  this object. Verify that the property exists and can be set.
CAQuietExec:      + CategoryInfo          : InvalidOperation: (:) , RuntimeException
CAQuietExec:      + FullyQualifiedErrorId : PropertyNotFound,Configure-Service.ps1
CAQuietExec:   
CAQuietExec:  Error 0x80070001: Command line returned an error.
CAQuietExec:  Error 0x80070001: QuietExec Failed
CAQuietExec:  Error 0x80070001: Failed in ExecCommon method
CustomAction CA_SetupADS returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

 

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Accepted Solutions
montanablue2
Partner - Contributor II
Partner - Contributor II
Author

Finally got Qliksense 2022 to install by doing the following:

  • Editing C:\Program Files\Qlik\Sense\AppDistributionService\config-service.ps1 and C:\Program Files\Qlik\Sense\HybridDeploymentService\config-service.ps1 and setting the following line to the exact log path (before it was set to another variable “$logsLocation”)

     
     
    $appsettings.Server.Environment.LOGPATH = "c:\programdata\qlik\sense\log"

the run manual install

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1 Reply
montanablue2
Partner - Contributor II
Partner - Contributor II
Author

Finally got Qliksense 2022 to install by doing the following:

  • Editing C:\Program Files\Qlik\Sense\AppDistributionService\config-service.ps1 and C:\Program Files\Qlik\Sense\HybridDeploymentService\config-service.ps1 and setting the following line to the exact log path (before it was set to another variable “$logsLocation”)

     
     
    $appsettings.Server.Environment.LOGPATH = "c:\programdata\qlik\sense\log"

the run manual install