Update / Installation crash since Feb 2019 version

[PaulLbr]

Hello, 

I work with Qlik Sence since october, and yesterday when i updated it to Feb 2019 version, install crash.

After many try (rebooting, reinstalling Oct 2018 version, cleaning Regedit…) every Qlik Sense installation crash.

in the log file i have this :

[1E34:3FDC][2019-03-06T08:46:52]e000: Error 0x80070643: Failed to install MSI package.
[1E34:3FDC][2019-03-06T08:46:52]e000: Error 0x80070643: Failed to configure per-user MSI package.
[1E34:3FDC][2019-03-06T08:46:52]i000: Detected failing msi: SenseDesktop
[1E34:3FDC][2019-03-06T08:46:52]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None
[1E34:3FDC][2019-03-06T08:46:52]e000: Error 0x80070643: Failed to execute MSI package.
[1E34:3FDC][2019-03-06T08:46:52]i000: ProgressTypeInstallation
[1E34:3FDC][2019-03-06T08:46:52]i000: Starting rollback execution of SenseDesktop

May someone help me with this problem (formating my computer is not a solution)?

[Daniele_Purrone]

Hi! 
Try following these steps.
https://support.qlik.com/articles/000014827

Thanks!

[PaulLbr]

Hello Daniele, 

Thanks for your help so it Don't work on my computer. I had a good hope on it, so the install fail.

Maybe i will turn to another more robust solution for that.