Users can't access to the hub

[zied_ahmed1]

Hello,

I add tokens for users and secrity rules and i added them like user access but  they can't access to the application...

What I need to do

[YoussefBelloum]

Hi,

verify that they can reach the server before with pinging the ip address of the server.

after that put the ip address of the server on the proxy whitelist (QMC => proxy...)

[awhitfield]

Ha Zied,

a screen shot or two may be useful...

1. Can the users actually access the hub?

2. Have the apps been published to a stream?

3. Can they see the stream?

Andy