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Anonymous
Not applicable

unable to open hub using http

Hello ,

We have single node qliksense setup on server.
We were able to open hub using http,but suddenly on one day we were unable to open the hub using http.
We got page cannot be displayed error.
At the same time we were able to access the hub using https.

Later after restart of all the services ,hub was accessible using http also.

What can be the issue?

Thanks in advance

6 Replies
shraddha_g
Partner - Master III
Partner - Master III

In Proxy setting, Check setting for Allow Http

Anonymous
Not applicable
Author

Required Settings were done already

As I mentioned "We were able to open hub using http, but suddenly on one day we were unable to open the hub using http"

After restart of services we were able to open using http again without any issues .

Researching to know what could be the issue ?

Appreciate any help .

lakshmikandh
Specialist II
Specialist II

You might have enabled both HTTP and HTTPS, but issue might be because some other webserver like (IIS/Apache etc) may be running in background and blocking your 80 port. After server restart it would have allocated again to Qlik sense. you can check Task Manager(resource monitor) which will show the Applications using the port 80(http) / 443(https).

attach.png

Anonymous
Not applicable
Author

Lakshmikandh ,

We just restarted the services not server ,I am just thinking will it be possible for other service to occupy the same port when one service (Qliksense proxy) is already running . We don't have apache/IIS installed on server

lakshmikandh
Specialist II
Specialist II

its not possible for another service to occupy when something is running

Anonymous
Not applicable
Author

Yes and so posted here to know if someone else faced the similar type of issue and resolved .