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silambarasanm
Partner
Partner

will it create any issue,if i uninstall qliksense enterprise?

Hi All,

I have already install Qliksense server and assigned license to user.

Due to some issue and unable to open qlik sense server.

i want to uninstall qliksense server.

will the total license count get reduce?

Labels (2)
9 Replies
Giuseppe_Novello

Only if you wiped out everything that including the database, data and certs, BUT NOTE! this will delete everything! apps, content, etc.  Now the question, can you elaborate the "Due to some issue and unable to open qlik sense server." maybe we could help you whats that error and no need to wiped out the QS server environment. 

 

BR

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
silambarasanm
Partner
Partner
Author

There is no app in qlik sense server.

We are unable to login in qmc,because of qlik sense service got locked by windows team.Any how they will unlock this service account.

But the problem is monitoring apps are not running.In the log file,  Error http 401 unauthorized is showing. That's the reason am asking.

Giuseppe_Novello

Okay, well uninstall Sense for a Ops monitor app failing, wont fix the underline issue in my opining. anywasy for the error 401 Unauthorized, have you had the chance to search the Qliks KB's?  Here is the location:

https://support.qlik.com/QS_PopularTopics

 

I have 3 KBs that are relevant to your issue that you can implement and see if that fix the problem:

https://support.qlik.com/articles/000040919
https://support.qlik.com/articles/000025858
https://support.qlik.com/articles/000036848

 

BR

Gio

 

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
silambarasanm
Partner
Partner
Author

Sir,

I have already tried all those links which you have posted.

Giuseppe_Novello

Could you then provide the script log so I can see what is going on. 

 

BR

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
otmane
Contributor III
Contributor III

For th eMonitoring Apps, please chek that the user qlogs_reader is correctly created, this User account is used by the  monitoring apps to read from the database.

Regards,

otmane

silambarasanm
Partner
Partner
Author

2019-10-16 12:23:20 0711         FROM "user" FK "__FK_user")

        2019-10-16 12:23:20 0712     FROM JSON (wrap on) "root" PK "__KEY_root"
        2019-10-16 12:23:20       2 fields found: key, UserId,
        2019-10-16 12:23:20      
        2019-10-16 12:23:20      HTTP protocol error 401 (Unauthorized):
        2019-10-16 12:23:20      
        2019-10-16 12:23:20      Requested resource requires authentication.
        2019-10-16 12:23:20      Error: HTTP protocol error 401 (Unauthorized):
        2019-10-16 12:23:20      
        2019-10-16 12:23:20      Requested resource requires authentication.
        2019-10-16 12:23:20      HTTP protocol error 401 (Unauthorized):
        2019-10-16 12:23:20      
        2019-10-16 12:23:20      Requested resource requires authentication.
        2019-10-16 12:23:20      Execution Failed
        2019-10-16 12:23:20      Execution finished.

silambarasanm
Partner
Partner
Author

Where do I check..can you please elaborate the steps

silambarasanm
Partner
Partner
Author

Issue solved by updating service account user name and password in data connection (opened edit script and updated not in qmc)