Error with extensions Write, Edit, etc. from insightsoftware

[Thomas23]

Hi,
We use Fiplana extensions (Write, Edit, etc.) from insightsoftware in Qlik Cloud.

As of today, we are receiving the following error message for all Fiplana visualizations: “Invalid visualization. The visualization failed to load. The extension was not found or caused an error: QS Edit.”

The licenses are still valid, and the latest release has been installed.

Does anyone know what the problem is?

Best regards,
Thomas

[Dave_Channon]

If this is still happening, please open a case with our support team.

[JanJorissen]

Hi Thomas

Can you confirm that the behavior has now been rectified?

[Thomas23]

Hi,

the error no longer occurs. Can you tell me what caused it? Was there a Qlik update?
Fiplana is not a cloud application, and updates must be installed manually.
In my opinion, it can only be related to a change in the Qlik Cloud.

Best regards
Thomas