Microsoft Dynamics CRM not working after Regional Discovery Service is deprecated by Microsoft

[Infoland_Jos]

So, the last couple of days we have some issues with custom services and 3th party applications we are using because Microsoft deprecated the Regional Discovery Service. So yesterday we noticed that our Qlik Sense dashboards (with connections to our CRM) aren't being refreshed. So i found out that there is a V2 connector but it is throwing an error:

error_description = AADSTS90027: We are unable to issue tokens from this API version on the MSA tenant. Please contact the application vendor as they need to use version 2.0 of the protocol to support this.

So i'm assuming Qlik is using the Regional Discovery services which are decrepated, could anyone confirm this? If so are they working on an new connector?

[PadmaPriya · Accepted solution]

Hello @Infoland_Jos 

Please refer to below articles:

https://community.qlik.com/t5/Knowledge-Base/Qlik-Web-Connector-Best-Practices/ta-p/1792929

https://community.qlik.com/t5/Knowledge-Base/Known-current-issues-in-SaaS-editions-of-Qlik-Sense/ta-...

Thanks,

Padma Priya

Qlik Support

[robbencal]

We've encountered the same issue.. we were running the March2020 release and just today upgraded to Dec2020 but upon testing the MSD connector connection, we get that same error.

I found 2 articles related to this error which I've passed along to the our Qlik lead to try but either way, in the meantime, we'd be interested in some sort of reply / acknowledgement from Qlik in response to the OP's inquiry as we've also been unable to get any data from MSD since Tuesday -

1. Qlik Web Connectors Error AADSTS90027 when using "... - Qlik Community - 1800882

2. Known current issues in SaaS editions of Qlik Sens... - Qlik Community - 1782327  -->[[theres a note indicating "This was reported to R&D with QB-4951  Current Status: In Progress " ]]

Thanks -