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Hi Experts,
I am working on an application where we have single field setting applied on 4 columns and when we applying the single filed setting using an API (Engine Explorer API) the process is getting failed.
Could anyone think of any potential cause of this issue?
Just to add the 3 out of 4 field are working as expected while the 4th one which has a good amount of data with only 4 distinct value (combination of number alphabet and -) is causing the issue. When I add the 4th filed the setting got failed for rest all the 3 fields is working fine
any help on this will be much appreciated
regards,
Punit
Hi @punitpopli
It was not clear to me what is what you are trying to achieve, by any chance could you provide more details about what are the Engine API methods you are using and any details about the field affected? Does the field has different data type? length?
Kind Regards.
Thank you for your response
Below are the details on method and the sequence we are using -
OpenDOc -> GetFIeld -> Select -> SetNxProperties -> DoSave
Only 1 single field is affected
Yes, field has different values which included number, (), - ,characters
Hi @punitpopli
Do you have a sample app with some data to reproduce the issue?
When you mention that it fails, are you getting any error? or what is the abnormal behavior?
Kind Regards.
Hi @NadiaB
Sorry, but will be unable to share any app even with Sample data set.
No, we are not getting any error but the engine is getting crashed that we can view from the logs
Not sure what exactly is causing this
Hi @punitpopli
It doesn't necessary needs to be a copy of your app, it could be just an app with an inline statement and maybe some sample values (not real values) of what you would have in the app and steps to reproduce.
But if that is not possible, my suggestion would be to open a case with our Support team, given that it works for other fields but not for an specific one it sounds like a possible Product Defect.
By any chance could you remove the hyphen (-) probably replace it by blank space and verify the outcome? If you do not see the issue after removing the hyphen or any other special character could you let us know so we can verify and file a Product Defect? (We would need step by step you are following to reproduce the issue and any API method calls you are using.
If the suggestion above doesn't help, you could increase the engine log logging level to see if something is recorded in the logs when the issue occurs.
Hope it helps!
Hey,
I have this code which is not saving the properties (i.e., not one value is selected). Am I missing something?