How to check Product Support/Maintenance Contract End date (Legacy LEF license)

[Suresh_Kumar]

How to check the Product Support/Maintenance Contract end date for a specific Qlik Product License key?

Environment:

LEF license
Qlik Sense Enterprise on Windows 
Qlik NPrinting 
QlikView 
Qlik Web Connectors 

The Product Support Contract End date can be seen under LEF PRODUCTLEVEL attribute (See img 1).

Fig 1

An expired date means:

1. The license cannot be applied to a version of the product which was released after the expiration date was reached.
2. The licensee is not entitled to updates
3. The licensee is not entitled to support
4. The license can still be used in the currently licensed system 

Note: If there is a TIMELIMIT VALUE added in LEF file the Time Limit Value date will overrule the Product Level Date and the license will be blocked.

Exception: In a Qlik Web Connectors LEF, the expire date on each Connector's tag overrule the Product Level Date. If there is no date on the Product Level tag, the license will work as long as the date on the Connector's tag is up-to-date. 

If there is any discrepancy with Product Support End Date, please contact Qlik Customer Support via Qlik Support Portal

Related Articles:

• How to view Active and Expired Licenses in Support Portal
• How to request a control number and LEF
• Unable to Apply Evaluation License Due to Expired Time Limit