NPrinting Designer has ActiveX COM error

[Frank_S]

Could you describe in detail what you are trying to do?
Trying to open existing report or create new report template with Excel format.
What is the expected result?
Should be able to open template editor
What is the actual result?
Template editor does not open and the following error message is generated:

Environment

• NPrinting 19 and older versions

Resolution

• Upgrading both NP Server and NP Designer to the most recent version of NPrinting resolved the issue.

Or

• Modify the NP Designer executable found here C:\Program Files (x86)\NPrinting\Designer\NPrintingDesigner.exe
• Right click on NPrintingDesigner.exe and select 'Properties' from the context menu
• Select the Run As Administrator option in the 'Compatibility' tab

• Finally, Attempt to edit the report once again

[ALEX1977ALEX]

Hello 

I have the same issue right here/right now

I made the upgrade Np server and Designer , but it is not resolve this issue

I made the change on the Tab comptability  ,but it is not resolve this issue

Version Designer 21.0.2

Version Server 21 . 0 .2 SR1

Can help me in order to resolve this issue to my customer?

thanks

Alex

[Frank_S]

Please post your question to the NPrinting Community here:

• NP Community

Or feel free open a support request via the Qlik Support desk to assist you further.

Kind regards...