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Sep 6, 2021 6:24:25 AM
Sep 6, 2021 6:20:58 AM
This article gives an overview of the available blocks in the Zendesk connector in Qlik Application Automation. It will also go over some basic examples of retrieving tickets and creating a ticket within a Zendesk account.
This connector supports CRUD operations(read, create, update, delete) for the following modules in Zendesk:
There are also a few blocks for managing file uploads and linking those to a ticket comment.
Authentication for this connector is based on the oAuth2 Protocol. For more details check this article.
Let's now go over a few basic examples of how to use the Zendesk connector:
1. How to list tickets from a Zendesk account:
2. How to create a ticket in your Zendesk account:
3. For other more complex use-cases (example: Understanding how the incremental blocks work, how to upload a file and link it to a ticket) check out these articles:
The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.