Access to qlik denied http error 403

[Assam]

Hi,

I'm actually facing a problem with with my qlik sense platform. I can not access to it nor other users it since today, I tried to collect the logs of today and i got lines as these:

175 31.18.4.0 20230626T111352.578+0200       ERROR qlik 4eeffe8e-6ec9-496e-81f8-1f4e4f806862 Command=Undefined;Result=403         ;                        ResultText=Error: Access denied c0de05bf-30e2-489a-96c6-471f65279985 ed305c4f-c898-494e-9d43-c53c7be060d3 0 <Domain>\ <User> 0 Not available Repository AppAccess /qrs/requestaccesstype Undefined 403 Access was denied for User:<Domain>\ <User> , SessionId: 'c0de05bf-30e2-489a-96c6-471f65279985', Hostname: '::ffff:127.0.0.1', Requested access types: '', OperationType: 'UsageDenied' 4eeffe8e-6ec9-496e-81f8-1f4e4f806862

Thanks in advance for your help and contribution.

[Jay_Brown]

Hello @Assam , I hope you are doing well.

Please review the possible cause here: https://help.qlik.com/en-US/sense/May2023/Subsystems/Hub/Content/Sense_Hub/Troubleshooting/troublesh...

You may also want to confirm authentication is working for these credentials by RDP'ing directly to the server and trying the credentials in https://localhost/hub .  If the credentials work here, but fail while accessing from a client machine, this could point to an issue with the browser/network/reverse proxy, etc.

Hope that helps!