Nodes get disconnected randomly

[selma147]

Hi Everyone,

In a multi-node environment, Rim nodes get disconnected many time per day.

On logs files:

• C:\ProgramData\Qlik\Sense\Log\Proxy\System I have the error Access not available…

Does anyone face this issue before. How could I resolved it?

Thanks in advance for your help!

Regards,

Selma

[Giuseppe_Novello]

Selma,

I do not believe checking the proxy logs will provide the answers of why the nodes are randomly getting disconnected. I would start in the central node, and check the logs/repo/trace/ I would check both "system_repo" and "audit_repo" ( I would check the times it failed) , then I would go to that node and check the same location. I would also check both Central's and RIm's Windows event logs (system and application). I hope this can provide to you more answers. 

Br

Gio