Overage notification

[emanuelastocco]

Hi everyone, in Qlik Cloud capacity-based model, the service account owner is notified via email approaching a capacity limit (at 90%, 95%, and 100% of the limit). Is it possible to automatically send the same email to other recipients? Additionally, is it possible to customize the alert thresholds?

[David_Friend]

@emanuelastocco I believe this can vary depending on your subscription:

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/qcs-specs-c...

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/subscription-optio...

[Frank_S · Accepted solution]

Hi @emanuelastocco 

What you can do is listed in the documentation that David Shared.

What you cannot do is not mentioned. If the feature does not exist which you need, please consider writing a 'feature request'  here

Ideas | Qlik Community

Otherwise you may be able to workaround this by:

1. enable the capacity monitoring app

2. setting alerts based on the monitoring app

2. Distributing emails to recipients as needed based on those alerts.

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/usage-metrics-app....

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Tutorials/alerting-examp...

If you need help designing a specific solution, your Qlik Account manager can arrange a custom design engagement with Qlik Professional services.

Kind regards...

[PrashantSangle]

you can use any automation tool (UI Path or Power Automate) for it, which will read your mail and forward it to other users.

[MartijnWanders]

@Frank_S I have the same question and saw your reply with mentioning about https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/usage-metrics-app....

I know this app and you can download this from the management section. But what I don't see is an data refresh ability. The data in the app seem to be static.

Or do I miss something?

Thank you for your reply.

[Dave_Channon · Accepted solution]

@MartijnWanders that's correct, it isn't automatically deployed via that button. You can use an automation template to deploy the app on a schedule: https://community.qlik.com/t5/Official-Support-Articles/Automate-deployment-of-the-Capacity-consumpt... 

We aim to improve this process further in the coming quarters as we evolve our telemetry systems in Qlik Cloud.

[MartijnWanders]

Hi Dave, yes. Thank you very much and this is what I'm looking for!

[Frank_S]

It is a static app not meant to be reloaded.

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/usage-metrics-app.....

Redistribute the app to obtain the most recent data. Apps stored on your tenant exist as separate instances and are not replaced by newer ones.

Qlik Cloud Detailed Consumption Report app fails t... - Qlik Community - 2507329