Unlock a world of possibilities! Login now and discover the exclusive benefits awaiting you.
 NaziraLala73
		
			NaziraLala73
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Hi,
I am trying to setup a rim node and installing the software on the server, but I get the error as "Database connection not reached".
Can anyone please guide me here as to what could be the issue.
I have opened all ports listed on Qlik help for the same. My database resides on the Central node.
The Central node is up and working.
Thanks,
Nazira
 
					
				
		
 herbert88
		
			herbert88
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		By default, the Postgres database installed by the Qlik Sense installer will only listen to requests from the local machine.
This may need to be configured to allow database access to the rim nodes.
Do the following:
 listen_addresses = '*'
max_connections = 200 # this example is for a site with 2 nodes
------------------------------
host all all 127.0.0.1/32 md5
# IPv4 local connections:
host    all             all             0.0.0.0/0               md5
# IPv6 local connections:
host    all             all             ::0/0                      md5 
 
					
				
		
 Chip_Matejowsky
		
			Chip_Matejowsky
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Qlik Knowledgebase article The database could not be reached on installation of Qlik Sense does a great job of detailing four potential causes are resolutions for this error.
Best Regards
 
					
				
		
 herbert88
		
			herbert88
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		When you install did you configure the database service listeners?

 NaziraLala73
		
			NaziraLala73
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Hi Herbert,
I have not yet reached that step.
I have tried to install the software on the server and after I choose the option of 'Join', the next step is to enter the database details and port(it prompts for 4 things) and gives an error there itself.
Please advise.
Thanks,
Nazira
 
					
				
		
 herbert88
		
			herbert88
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		This option you have to set on the Central Node installation(not the RIM node)
If you dont configure this way in central node when you try to communicate to the RIMs it will not work...
 NaziraLala73
		
			NaziraLala73
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Hi Herbert,
Can you guide me through the steps as to how I can configure database service listener manually on central node?
Thanks for all your help!
Nazira
 
					
				
		
 herbert88
		
			herbert88
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		By default, the Postgres database installed by the Qlik Sense installer will only listen to requests from the local machine.
This may need to be configured to allow database access to the rim nodes.
Do the following:
 listen_addresses = '*'
max_connections = 200 # this example is for a site with 2 nodes
------------------------------
host all all 127.0.0.1/32 md5
# IPv4 local connections:
host    all             all             0.0.0.0/0               md5
# IPv6 local connections:
host    all             all             ::0/0                      md5 
 rcaceres
		
			rcaceres
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Hi Herbert88:
I'm getting the same error and I did the correct configuration in the central Node.
Can you please tell me what else can be the problem? ando how to fix it?
Thanks
 hjampani2019
		
			hjampani2019
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		We are experiencing the same error while installing the Qlik on Rim Node.
QlikSense Version: QlikSense November2018 - 12.44.1
Can you advise me the steps to get it fixed.
 hjampani2019
		
			hjampani2019
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Hi,
Did you fix your issue? If yes can you advise me the steps.
Thanks
Hari
 Chuck01
		
			Chuck01
		
		
		
		
		
		
		
		
	
			
		
		
			
					
		Having the exact same issue. Has anyone been able to resolve? We have had two rim nodes for quite a while, but recently trying to add a third we can't get past this same database user info screen.
