Trouble importing apps

[User93]

Hi,

I've been encountering an issue with importing apps for a while, and I'm trying to fix it.

The environment is Qlik Sense Enterprise, May 2025 version.
The issue is the following : when I try to import a QVF with the "Import" from the QMC, if the QVF is too big (only a few Mo), I get the error message : "Failed to import app. Please check the log file."
There is nothing of note in the logs, and if I import a QVF file of 160 Ko, there is no error.

The first curious thing is that the QVF file I try to import is a file I exported from another environement (typically, export from test to import in production), and I always make sure I export it without data, to be sure the file is not too big (5 632 Ko exactly for the file I used to test the import).

The second curious thing is that there is a workaround, with the choice of URL :
-I get the error if I try to import the QVF while connecting to the QMC from my desktop.
-If I try it locally, from the virtual machine where Qlik is installed, I also get the error if I use the same URL to connect to QMC than from my desktop.
-But, If I try it locally, this time connecting to the QMC with the localhost URL (https://localhost/qmc/), I can import the very same file (5 632 Mo) that created an error.

There is supposedly nothing wrong with the URL I use from my Desktop, since I can import the 160 Ko file.

So far, I didn't find anything explaining this difference of results depending on the URL.
Is there something I could try ?

Best regards.

[Eduardo_Monteiro]

Hi @User93 

Please check the following articles:

Qlik Sense Enterprise on Windows: Failed to Import... - Qlik Community - 1716749

You can also use the browser developer tools to figure out why it's throwing an error.

Feel free to share more details for further assistance.

I hope that helps!

Regards,

[User93]

Hi, thank you for your answer, and sorry for that late answer on my part.

I had checked the link before, but the various situations in it apparently don't match with the issue :
-There is nothing in the log.
-There can't be a permission issue, since the smaller app is imported.
-There isn't any disk space issue, I checked that point.

Regarding the browser developer tools, is there something to try with Qlik Sense Desktop ? (I don't use it).
The usual browser web development tools didn't show anything.

Best regards.

[Eduardo_Monteiro]

Hi @User93 

I have a PowerShell script that allows you to search for specific words within the QSEoW default logs.

I just tested it importing an app named "Look4ThatApp" and it reported the following:

Here is the script link: https://drive.google.com/file/d/16nydMxIWxmtIxbm5M6xeaMGEYMj_evyA/view?usp=drive_link

For the SearchTerm you can try "ImportApp" or the app name.

In case you are not comfortable running the script, check if you can find relevant information in the following log files:

FILE: C:\ProgramData\Qlik\Sense\Log\Repository\Trace\<hostname>_Audit_Repository.txt

FILE: C:\ProgramData\Qlik\Sense\Log\Repository\Audit\<hostname>_AuditActivity_Repository.txt

FILE: C:\ProgramData\Qlik\Sense\Log\Engine\Trace\IPC-QSC-UET1C_Audit_Engine

FILE: C:\ProgramData\Qlik\Sense\Log\Engine\Audit\<hostname>_AuditActivity_Engine.txt

FILE: C:\ProgramData\Qlik\Sense\Log\NLAppSearch\<timestamp>.log

I hope that helps.

Regards,