User Email change

[bhughes]

Hi, recently ServiceSource has been purchased by Concentrix so I am wanting to ask what the process is for changing all the QlikSense users with servicesource.com email address to concentrix.com email? For example mine will need to change from bhughes@servicesource.com to bryan.hughes@concentrix.com 

We do not require immediately but would like to know what needs to be done and what you will need from us to achieve this?

Thanks

Bryan 

[Chip_Matejowsky · Accepted solution]

Hi @bhughes,

Have a look at the following Qlik Support articles:

• Qlik Sense and changing the Active Directory Domain name
• Qlik Sense moved to a new domain or server name changed: Convert Users To New User Directory 

Best Regards

[Albert_Candelario]

Hello @bhughes ,

Would you be so kind to let us know what product are you using Qlik Sense client-managed or Qlik Cloud?

Cheers,

Albert

[Albert_Candelario]

Hello @bhughes ,

Any update for the Community?

Cheers,

Albert