Qlik Data Gateway Upgrade is required by September 15

[Albert_Candelario]

Qlik Data Gateways Upgrade is Required by September 15

Due to planned certificate maintenance in Qlik Cloud, customers must upgrade their Data Gateway installations by September 15.

If you are on version 1.3.2 or earlier, you must upgrade to the latest major version to continue using the Direct Access gateway by September 15.

To continue using the Data Movement gateway, customers must upgrade to the latest version 2022.11.74. 

Please see the documentation below for more details on upgrading. 

Direct Access gateway upgrade instructions

Data Movement gateway upgrade instructions

Please contact Qlik Support if you have any issues with the upgrade. 

How to Contact Qlik Support

[p_verkooijen]

@Albert_Candelario could you get someone to link mentioned versions of the connector to the version visible in the Management console? 

Download and supportpages speak of 1.4.2, 1.4.1 etc

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Gateways/direct-access-g...

The Data gateway overview in the management console shows 2022.5.0.60, 2022.11.45

You mention both numbers in this post, "version 1.3.2 or earlier"  vs "latest version 2022.11.74"

quite confusing and not clear which version is which version

[Albert_Candelario]

Hello @p_verkooijen,

In order to see the Data Gateway Direct Access version you need to go to the control panel of the Windows Server where is installed and check the version there. Programs and features section as usual within installed software, then you will see:

Cheers,

Albert

[p_verkooijen · Accepted solution]

Hi @Albert_Candelario I know how to find what version I'm at. Just saying it would be a lot easier if both all sides mention the same versionnumber

The ConnectorAgent.exe version is shown in SaaS

[Albert_Candelario]

Thanks @p_verkooijen,

Yes, I would agree with you, we will bring this into our internal team, if you could also open an Idea on our Ideation portal that would also help.

Once that is done, please share the Idea here on this posts.

Thanks for your constructive feedback.

Cheers,

Albert

[Albert_Candelario · Accepted solution]

Hello all,

Also for cross reference (version vs Console display)

• 1.4.2 --> 2022.11.46
• 1.4.1 --> 2022.11.45
• 1.4.0, 1.3.2, 1.3.1 --> 2022.11.37
• <= 1.3.0 -->  2022.5.0.60

I hope this can help too.

Cheers,

Albert