My company has a contract with Qlik Professional services and we have been working to address a problem regarding deployment of Qlik mobile with Okta access gateway. After many hours and sessions, we cannot get it to work and the professional services rep suggested we open a case with Qlik support. I did so and have a case number, but Im unable to view my own case!! It brings me to a page that says "trying to access the support case portal ? or Downloads page? connect with an agent now ... " etc etc. None of the links work on that page and I cant get to my own ticket.
I get emails from noreplo@qlik saying I need to respond to them otherwise they will close out my case and I cant get to the ticket.
Any suggestions or if anyone from qlik is monitoring this? I did reach out to my qlik professional services rep to see if he can help, and I believe previously he did add information to the case, but Qlik support still emails me saying I havent responded.
Thanks in advance.
