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SudharshanK
Creator
Creator

Unable to submit support ticket to Qlik

I am not at all able to submit any case ticket to Qlik support. It just clears out the case ticket descriptions and I have to start all over again.  I never encountered such an issue in other tools like Tableau. Also, unable to reach out to any person via chat. Can you please point me to the right page?

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  • SaaS

1 Solution

Accepted Solutions
Richard_T
Support
Support

Hi,

To help you further on this, please go to https://community.qlik.com/t5/Support/ct-p/qlikSupport and start a chat (one of our customer support engineer will assist you on this) and if that doesn't work, you can still email customersupport@qlik.com

Thanks

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2 Replies
Richard_T
Support
Support

Hi,

To help you further on this, please go to https://community.qlik.com/t5/Support/ct-p/qlikSupport and start a chat (one of our customer support engineer will assist you on this) and if that doesn't work, you can still email customersupport@qlik.com

Thanks

SudharshanK
Creator
Creator
Author

The chat feature does not seem to work properly. I will send email to Qlik support. Thanks a lot!!