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nikhilgarg
Contributor III

Applications not visible to second root admin created by first root admin in Qliksense

Hello All,

I have changed service account on Qliksense services to a new userid. Let say intially services were running under: abc\user1, now services are running under abc\user2. My all services after changing service account is UP and running.

I have allocated root admin access to abc\user2. But being a root admin, i am not able to see the applications developed and deployed by initial root admin i.e. abc\user1. Can anyone let me know why is it so, even when abc\user2  has root admin access?

1 Solution

Accepted Solutions
shivanandk
Contributor II

Re: Applications not visible to second root admin created by first root admin in Qliksense

That is correct. Check the security rules and audit option from the qmc that will help to identify the rules that are blocking.

Another option, you can change the owner of the app  in qmc to the new user. 

10 Replies
rittermd
Honored Contributor

Re: Applications not visible to second root admin created by first root admin in Qliksense

Where are they not visible.  As a Root Admin you should be able to see all apps in the QMC.  In the Hub you will see everything is published that you have access to (If you have set up any security rules to limit access).  If you rules have been created to limit stream access you should see all streams and all published apps.  You will not see other users apps that are located in their work areas unless you change a security rule to do that.

If I didn't understand your issue let me know more details.

awhitfield
Esteemed Contributor

Re: Applications not visible to second root admin created by first root admin in Qliksense

HI Nikhil,

where in the Site are you referring too? In QMC > Apps OR the hub?

Andy

nikhilgarg
Contributor III

Re: Applications not visible to second root admin created by first root admin in Qliksense

Hey Mark,

Initially my services was running under domain/user1 who was a root admin

as well. I have made some applications in my work and published them and

created some mashups. Now, for some reasons, I need to change my service

account and now my services are running under domain/user2. I have given

him role of root admin. But in my hub, domain/user2(current root admin) can

not see any applications made and published by domain/user1(previous root

admin) . Hope I have made myself clear this time.

nikhilgarg
Contributor III

Re: Applications not visible to second root admin created by first root admin in Qliksense

Hey Andy,

I am referring to hub. Also, you can refer my response to Mark, that will

give you clear understanding of my issue.

On Thu 19 Apr, 2018, 5:32 PM andy whitfield, <qcwebmaster@qlikview.com>

rittermd
Honored Contributor

Re: Applications not visible to second root admin created by first root admin in Qliksense

My first question is why did you have to change the service account and exactly what did you do?

All users even if they are not a Root Admin should be able to see all published apps unless you have implemented a security rule to limit access.

Did you make any other changes?

awhitfield
Esteemed Contributor

Re: Applications not visible to second root admin created by first root admin in Qliksense

so has the new user got access to the stream they are published in?

Andy

nikhilgarg
Contributor III

Re: Applications not visible to second root admin created by first root admin in Qliksense

My service account id was getting locked every now and then due to some

external reasons, so we decided to use other service account id. Also, I

have just added second service account id in Qliksense services group and

changed the credentials of every running service. This all I have done.

nikhilgarg
Contributor III

Re: Applications not visible to second root admin created by first root admin in Qliksense

Nope and also in the work folder no applications visible that were created

by previous root admin. I guess all application made by previous root admin

should be visible to other root admin by default.

On Thu 19 Apr, 2018, 6:36 PM andy whitfield, <qcwebmaster@qlikview.com>

rittermd
Honored Contributor

Re: Applications not visible to second root admin created by first root admin in Qliksense

Nope.  Even the Root Admin does not see other peoples work area apps without changing a security rule.

Any RootAdmin will be able to see all of the apps listed in the QMC/Apps.  But not in the hub.

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