Introduction
Maintaining up-to-date licenses is crucial for leveraging the latest features and ensuring compliance with software requirements.
Talend offers a streamlined process for users to renew their licenses, whether for cloud or on-premises deployments.
This guide provides step-by-step instructions on how to request and effectively utilize a Talend license renewal.
Understanding Talend License Renewal
Renewing a Talend license allows users to extend their software validity period, ensuring continued access to updates, support, and new features.
This process is essential for organizations to maintain operational efficiency and compliance with licensing agreements.
Steps to Request a Talend License Renewal
1. Gather Necessary Information
Before requesting a Talend license renewal, gather the following details:
- New User Email ID: The email address where the renewed license should be sent.
- Existing License Details: Provide the current license details, including version and expiration date.
- Purchase Order (PO) Number: Include the PO number associated with the original license purchase.
- Existing Email ID: The email address to which the original license was sent.
- Deployment Type: Specify if your deployment is on-premises or cloud-based.
- Description of Request: Briefly explain the reason for renewing the license and any specific requirements.
2. Submitting Your Request
For Cloud Deployments:
Send your request to customercare@qlik.com with the following email template.
Email Template for Requesting a Talend License Renewal (Cloud)
Subject: Request for Talend License Renewal
Dear Support Team,
I hope this message finds you well.
I am writing to request a renewal of our Talend license for our cloud deployment. Below are the required details:
- New User Email ID: [Insert User Email]
- Existing License Details: [Insert Existing License Version and Expiration Date]
- PO Number: [Insert PO Number]
- Existing Email ID: [Insert Existing Email ID]
- Deployment Type: Cloud License
- Description: [Briefly explain your request]
- Active TMC Subscription Page: Please find attached a screenshot of the Talend Management Console (TMC) Subscription page showing our current cloud deployment.
Note: Please ensure the signed renewal order processing form is attached for processing.
Your prompt assistance in renewing our Talend license would be greatly appreciated. Thank you for your support and consideration.
Best regards,
[Your Name]
Example Request (Cloud)
Subject: Request for Talend License Renewal
Dear Support Team,
I hope this message finds you well.
I am writing to request a renewal of our Talend license for our cloud deployment.
Below are the required details:
- New User Email ID: example@domain.com
- Existing License Details: Talend Data Integration Version 7.3.1, expiring on 2024-12-31
- PO Number: PO-123456
- Existing Email ID: original.recipient@domain.com
- Deployment Type: Cloud License
- Description: We require the renewal to maintain access to the latest features and support for our operations.
- Active TMC Subscription Page: Please find attached a screenshot of the Talend Management Console (TMC) Subscription page showing our current cloud deployment.
Note: Please ensure the signed renewal order processing form is attached for processing.
Your prompt assistance in renewing our Talend license would be greatly appreciated. Thank you for your support and consideration.
Best regards,
John Doe
For On-Premises Deployments:
Send your request to customercare@qlik.com with the following email template.
Email Template for Requesting a Talend License Renewal (On-Premises)
Subject: Request for Talend License Renewal
Dear Support Team,
I hope this message finds you well.
I am writing to request a renewal of our Talend license for our on-premises deployment. Below are the required details:
- New User Email ID: [Insert User Email]
- Existing License Details: [Insert Existing License Version and Expiration Date]
- PO Number: [Insert PO Number]
- Existing Email ID: [Insert Existing Email ID]
- Deployment Type: On-Premises License
- Description: [Briefly explain your request]
Note: Please ensure the signed renewal order processing form is attached for processing.
Your prompt assistance in renewing our Talend license would be greatly appreciated. Thank you for your support and consideration.
Best regards,
[Your Name]
Example Request (On-Premises)
Subject: Request for Talend License Renewal
Dear Support Team,
I hope this message finds you well.
I am writing to request a renewal of our Talend license for our on-premises deployment. Below are the required details:
- New User Email ID: example@domain.com
- Existing License Details: Talend Data Integration Version 7.3.1, expiring on 2024-12-31
- PO Number: PO-123456
- Existing Email ID: original.recipient@domain.com
- Deployment Type: On-Premises License
- Description: We require the renewal to maintain access to the latest features and support for our operations.
Note: Please ensure the signed renewal order processing form is attached for processing.
Your prompt assistance in renewing our Talend license would be greatly appreciated.
Thank you for your support and consideration.
Best regards,
John Doe
Important Notes
- Ensure all details provided are accurate and complete before sending your request.
- Use the appropriate email address based on your user type (general user or Qlik partner).
- For renewals, please contact your designated Customer Success Manager (CSM) or Account Executive (AE) at least one month prior to the expiration of the active license to avoid any disruptions of services.
- For updates, provide the signed renewal order processing form to Qlik Talend Support for processing.
- For cloud license requests, include a screenshot of the Talend Management Console (TMC) Subscription page for verification.
- For further inquiries or assistance, please contact the respective support team.
Conclusion
Renewing your Talend license ensures uninterrupted access to critical features and support, allowing your organization to maximize the value of Talend's data integration solutions.
By following the outlined steps and using the provided templates, users can efficiently request and manage the renewal of their Talend licenses tailored to their specific deployment needs.
