Prior Talend Version licenses shows as expiring after Talend Cloud License Renewal

[Rohan_Miller]

After license renewal, prior Talend license versions still shows as expiring in a few days. End Date on Prior license versions does not match subscription end date in Subscription page in Talend Cloud. Customer is still using this license version in their local Talend Cloud Studio.

Resolution

Please reach out to the assigned CSM/AE on the account and inform them on the need to still use this license version. Afterwards, they will submit an internal request (ServiceNow) for this to be active if accepted internally.

Related Content 

Supported version: https://help.talend.com/en-US/customer-support-statements/Cloud/product-end-of-life-planning

Environment

• Talend versions prior to 8.0