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Prior Talend Version licenses shows as expiring after Talend Cloud License Renewal

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Rohan_Miller
Support
Support

Prior Talend Version licenses shows as expiring after Talend Cloud License Renewal

Last Update:

Jun 13, 2024 11:02:28 PM

Updated By:

Shicong_Hong

Created date:

Jun 13, 2024 11:04:44 PM

After license renewal, prior Talend license versions still shows as expiring in a few days. End Date on Prior license versions does not match subscription end date in Subscription page in Talend Cloud. Customer is still using this license version in their local Talend Cloud Studio.

subscription_page.png

Resolution

Please reach out to the assigned CSM/AE on the account and inform them on the need to still use this license version. Afterwards, they will submit an internal request (ServiceNow) for this to be active if accepted internally.

Related Content 

Supported version: https://help.talend.com/en-US/customer-support-statements/Cloud/product-end-of-life-planning

 

Environment

  • Talend versions prior to 8.0
Version history
Last update:
‎2024-06-13 11:02 PM
Updated by: