Official Support Articles

[Sonja_Bauernfeind]

You can add, change and delete payment methods from My Qlik for subscriptions purchased via digital transaction.

• Access My Qlik
• To ADD a Credit Card:
• To CHANGE the default Payment Method:
• To DELETE an old Credit Card:

 

 

Access My Qlik

1. Go to My Qlik.
   
   

   You can access My Qlik from anywhere while logged into Qlik by clicking the Tile Menu (1) and selecting My Qlik (2).

   
   
   
2. In the Subscriptions Page click the ellipses menu (1).
   
   
3. Click Payment & Billing (2).
   
   

To ADD a Credit Card:

1. Click Add new credit card.
   
   
   
   
2. Fill out all required details.
   
   
3. Click Continue and finish the setup.

To CHANGE the default Payment Method:

1. Click the ellipses (three dots . . .) next to the card you want to use as a new primary payment method.
   
   
   
   
2. Click Set as default
   
   
3. Default payment method has been updated is displayed and the credit card information is moved to the top.

To DELETE an old Credit Card:

Note that default payment methods cannot be deleted. 

1. Click the ellipses (three dots . . .) next to the card you wish to remove
   
   
2. Click Delete  
   
   
3. The payment method has been deleted is displayed and the credit card is removed.