How to move a Qlik Cloud Tenant to a different Region

[Sonja_Bauernfeind]

Qlik Sense SaaS tenants are located across 13 regions:

• Americas (USA, Brazil)
• Europe (Ireland, Frankfurt, London, France, Sweden*)
• Asia-Pacific (Singapore, Australia, Japan, India, Middle East, Israel)
  
  * Anonymous access only

Check the help site for details about each zone and possible updates.

The region is selected at the initial configuration. You are restricted to one tenant per region. Tenants cannot be moved by the owner.

Moving a tenant, including all its configuration and resources, either to another tenant within the same region or to another Qlik Cloud region, requires the involvement of professional services.

For more information about our professional services, see Qlik Consulting Catalog or contact your Qlik Account team.

If your tenant has not been used previously, meaning you have no data and no apps hosted on it, you can contact Qlik Support to have your empty tenant moved. 

To do so, raise a Qlik Support service request and:

1. Include your contact and tenant information
2. Add details on what region you want to move the tenant to
3. Follow Support's instructions

For moving tenants with data or apps, refer to Qlik professional services.

[TcnCunha_M]

Hello @Sonja_Bauernfeind 

Quick question What is the deadline we have the old tenant, i.e available for 30 days to migrate to the new tenant and after that the old tenant is disable?

[Sonja_Bauernfeind]

Hello @TcnCunha_M 

The deadline will be communicated by Support (the migration requires you to contact us before you get started). Though 30 days is usually the standard timeframe once a tenant has been flagged for deletion (as deleting the old tenant will likely be a part of the process you start with Support). See Deleting a Qlik Cloud tenant.

All the best,
Sonja