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Qlik Sense SaaS tenants are located in one of three regions:
Check the help site for details about each zone and possible updates.
The region is selected at the initial configuration. You are restricted to one tenant per region.
If you need to change the tenant region then you need to go ahead with creating a new tenant, changes cannot be made on the existing tenant.
To migrate an existing tenant from one region to another, follow the provided instructions. Note that the content is not migrated or moved for you. All settings need to be recreated on the new tenant and apps imported.
* an extension can be requested from Qlik Support if required.
Hello @Sonja_Bauernfeind
Quick question What is the deadline we have the old tenant, i.e available for 30 days to migrate to the new tenant and after that the old tenant is disable?
Hello @TcnCunha_M
The deadline will be communicated by Support (the migration requires you to contact us before you get started). Though 30 days is usually the standard timeframe once a tenant has been flagged for deletion (as deleting the old tenant will likely be a part of the process you start with Support). See Deleting a Qlik Cloud tenant.
All the best,
Sonja