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NPrinting Web Console Not Responding or Stuck When Logging In

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Frank_S
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NPrinting Web Console Not Responding or Stuck When Logging In

Last Update:

Dec 2, 2020 4:50:55 PM

Updated By:

Frank_S

Created date:

Dec 2, 2020 4:49:51 PM

Environment

  • NPrinting All Supported Versions

Symptoms:

  • NPrinting Web Console may appear 'stuck' and does not response after logging in
  • NPrinting Scheduler and Engine services may fail to start.
  • When logging into the web console, you may see an error as follows: "Error trying to open the page"
  • Can no longer access any pages such as connections, apps, reports etc. after logging into the web console
  • Accessing links in the Web Console is very slow
  • The License Page is repeatedly presented to you

Solution:

  • Follow the link in the Related Content section of this article to resolve the issue

Related Content 

 

The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

Contributors
Version history
Last update:
‎2020-12-02 04:50 PM
Updated by: