Skip to main content

Official Support Articles

Search or browse our knowledge base to find answers to your questions ranging from account questions to troubleshooting error messages. The content is curated and updated by our global Support team

Announcements
Skip the ticket, Chat with Qlik Support instead for instant assistance.

Qlik Compose: ‘undefined’ error while generating ETL instructions.

cancel
Showing results for 
Search instead for 
Did you mean: 
Nanda_Ravindra
Support
Support

Qlik Compose: ‘undefined’ error while generating ETL instructions.

Generating ETL instructions (both basic and all validations) for a data warehouse task fails at random for different tasks with the following error:

Undefined error

Clicking on more details shows no additional information. The same task will generate the instructions successfully at a different time. 

This may occur after an upgrade of the Snowflake ODBC drivers (for example from 2.24 to 2.25.11).

As a troubleshooting step, turning up the Qlik Compose logs to verbose does not capture the undefined error, but the Windows Event logs show a crash of the Qlik Compose service. 

Review the Windows Events (Application) log for Application Errors. Opening the log reveals an error such as:

Faulting application name: ComposeCtl.exe, version 
Faulting module name: SnowflakeDSll.dll
Exception code: 0xc0000005

 

Resolution

A defect in the 2.25.11 Snowflake driver is causing this issue. Downgrading to 2.25.6 resolves the ‘undefined’ error and prevents the crash.

See Snowflake ODBC Driver Release Notes.

 

 

Environment

Qlik Compose 2021.02 and above

Labels (1)
Version history
Last update:
2 weeks ago
Updated by: