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During a Qlik Gold Client export or import, you receive errors such as DATASET_READ_ERROR or DATASET_NOT_OPEN. The error also generates an ABAP dump viewable in transaction ST22. The ABAP dump shows an error when reading, opening, or writing to a file. This typically means there is an issue with the directory configured for Gold Client use. The configured directory can be found in transaction FILE for logical path /HTG/GC by selecting Assignment of Physical Paths to Logical Path
The first place to check is in transaction ZGOLD - Configuration - Administration - Installation/Setup. Execute utility Setup Confirmation. For items Write to File, Read From File, and Authorization to ZGOLD, are they successful? If so, the directory is configured properly and directory permissions are in place.
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Another cause of this error is lack of space in the configured directory. Perhaps some large exports were executed, and the file sizes are at the space limit set for the directory. When it tries to create a new file or append to an existing one, the failure occurs. A member of your Basis or infrastructure team can check this. If space is the issue, additional space could be allocated to the directory. If space is not available or if it will take time to allocate more, a temporary solution is to remove unneeded Gold Client files. This can be accomplished a few ways:
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If the directory is correctly configured, permissions are good, and the space is available, another item to check is the file system mount. The FILE path configuration may be correct, but if the directory is not mounted, errors will occur because the directory cannot be accessed. If using multiple application servers, if all can be used by Gold Client, all should be mounted.
If the issue remains after checking the above, please open a support case (www.qlik.com/community-support-cases) to discuss further.