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Last Update:
Dec 18, 2023 4:55:59 AM
Updated By:
Created date:
Nov 1, 2022 4:04:15 AM
Some connectors require an encryption key before you create or edit a connection. Failing to generate a key will result in:
Error retrieving the URL to authenticate: ENCRYPTION_KEY_MISSING - you must manually set an encryption key before creating new connections.
Environment
Qlik Sense Desktop February 2022 and onwards
Qlik Sense Enterprise on Windows February 2022 and onwards
all Qlik Web Storage Provider Connectors
Google Drive and Spreadsheets Metadata
Resolution
PowerShell demo on how to generate a key:
# Generates a 32 character base 64 encoded string based on a random 24 byte encryption key
function Get-Base64EncodedEncryptionKey {
$bytes = new-object 'System.Byte[]' (24)
(new-object System.Security.Cryptography.RNGCryptoServiceProvider).GetBytes($bytes)
[System.Convert]::ToBase64String($bytes)
}
$key = Get-Base64EncodedEncryptionKey
Write-Output "Get-Base64EncodedEncryptionKey: ""${key}"", Length: $($key.Length)"
Example output:
Get-Base64EncodedEncryptionKey: "muICTp4TwWZnQNCmM6CEj4gzASoA+7xB", Length: 32
Qlik Sense Desktop
This command must be run by the same user that is running the Qlik Sense Engine Service (Engine.exe). For Qlik Sense Desktop, this should be the currently logged-in user.
Do the following:
-
Open a command prompt and navigate to the directory containing the connector .exe file. For example:
"cd C:\Program Files\Common Files\Qlik\Custom Data\QvWebStorageProviderConnectorPackage"
-
Run the following command:
QvWebStorageProviderConnectorPackage.exe /key {key}
Where {key} is the key you generated. For example, if you used the OpenSSL command, your key might look like: QvWebStorageProviderConnectorPackage.exe /key zmn72XnySfDjqUMXa9ScHaeJcaKRZYF9w3P6yYRr
-
You will receive a confirmation message:
Info: Set key. New key id=qseow_prm_custom.
Info: key set successfully!
Qlik Sense Enterprise on Windows
The {sense service user} must be the name of the Windows account which is running your Qlik Sense Engine Service. You can see this in the Windows Services manager. In this example, the user is: MYCOMPANY\senseserver.
Do the following:
-
Open a command prompt and run:
runas /user:{sense service user} cmd. For example:runas /user:MYCOMPANY\senseserver
-
Run the following two commands to switch to the directory containing the connectors and then set the key:
-
"cd C:\Program Files\Common Files\Qlik\Custom Data\QvWebStorageProviderConnectorPackage"
-
QvWebStorageProviderConnectorPackage.exe /key {key}
Where {key} is the key you generated. For example, if you used the OpenSSL command, your key might look like: QvWebStorageProviderConnectorPackage.exe /key zmn72XnySfDjqUMXa9ScHaeJcaKRZYF9w3P6yYRr
-
-
You should repeat this step, using the same key, on each node in the multinode environment.
-
Encryption keys will be stored in: "C:\Users\{sense service user}\AppData\Roaming\Qlik\QwcKeys\"
For example, encryption keys will be stored in "C:\Users\QvService\AppData\Roaming\Qlik\QwcKeys\"
Always run the command prompt while logged in with the Qlik Sense Service Account which is running your Qlik Sense Engine Service and which has access to all the required folders and files.
Cause
This security requirement came into effect in February 2022. Old connections made before then will still work, but you will not be able to edit them. If you try to create or edit a connection that needs a key, you will receive an error message: Error retrieving the URL to authenticate: ENCRYPTION_KEY_MISSING) - you must manually set an encryption key before creating new connections.
Related Content
Qlik Sense Desktop
Qlik Sense Desktop
Qlik Sense Enterprise on Windows
Qlik Sense Enterprise on Windows
