Qlik Sense: Error Code -2 Object Not found in mashups/extensions

[Damien_V]

Error Code -2 (Object Not found) is randomly displayed in mashups/extensions in Qlik Sense Enterprise for Windows.

Environments:

Qlik Sense Enterprise on WindowsJune 2019 and higher

Resolution

This is working as designed. A workaround is possible.

Workaround:

The workaround is to manually catch the error and suppress it with app.on()

app.on('error', (er) => {YourErrorHandler})

on method

Internal Investigation ID(s):

QB-3983
QB-4236

[sheavero]

Has there been a resolution to this bug?

[Sonja_Bauernfeind]

Hello @sheavero 

This has been investigated and is working as designed. The provided workaround is the only method known to work around it.

All the best,
Sonja 

[rnorris]

I don't understand this workaround. I have an extension object, which apparently is causing the issue. What do I do? 

[Sonja_Bauernfeind]

Hello @rnorris 

We are unfortunately unable to assist directly without further details. I recommend posting about your issue with details (your setup, versions used, issues you encounter with error messages) in the appropriate forum. There, our active user base and support engineers can be of more help.

All the best,
Sonja 

[rnorris]

To anyone else who ends up here and isn't sure what it's talking about, it means to edit the javascript of the extension object. To do this from Qlik, you need to open the Dev Hub:

https://help.qlik.com/en-US/sense-developer/May2021/Subsystems/Dev-Hub/Content/Sense_Dev-Hub/dev-hub...