Qlik Web Connector FTP/SFTP does not work on a Network path while uploading and downloading the files
- The FTP/SFTP server and Qlik Web Connectors are installed on two different Servers.
- Able to authenticate on Qlik Web Connectors but unable to Upload or Download the files.
The following error occurs when trying to Download or Upload a file:
Environment
Resolution
- Ensure that the Qlik Web Connectors and the FTP/SFTP server are in the same domain.
- If Qlik Web Connector is running as a service, check under what windows account it is running (or under what windows account the .exe was started).
- Login to the machine where the Qlik Web Connector is installed.
- Ensure that the shared file is accessible via windows file explorer.
- Run Qlik Web Connector under the same Windows Service Account.
Cause
Qlik Web Connector is running under a windows account that has no access to the shared file.
Ex: Qlik Web Connectors is running as a Service under the Local System account, not the Domain Admin Account.
Internal Investigation ID(s)
QB-18377