QlikView AccessPoint does not load: Could not load file or assembly 'Newtonsoft.Json' or one of it's dependencies.

[Sonja_Bauernfeind]

The QlikView AccessPoint is stuck in Loading Content. 

Reviewing the WebServer logs shows: 

Could not load file or assembly 'Newtonsoft.Json' or one of it's dependencies.  The located assembly's manifest definition does not match the assembly reference.  (Exception from HRESULT: 0x80131040)

The Windows Application Event logs found below warnings related to Newtonsoft.Json:

ConfigurationErrorsException
Could not load file or assembly 'Newtonsoft.Json, Version=11.0.0.0, Culture=neutral, PublicKeyToken=30ad4fe6b2a6aeed' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
at System.Web.Configuration.CompilationSection.LoadAssemblyHelper(String assemblyName, Boolean starDirective)

Environment

• QlikView 

Resolution

The Newtonsoft.json package needs to be updated. 

The download page for package is https://www.nuget.org/packages/Newtonsoft.Json/

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