NPrinting with QlikView IIS On Demand Access Point Error Could Not Load file or assembly 'Newtonsoft.Json'

[Frank_S]

NPrinting with QlikView IIS On Demand Access Point Error Could Not Load file or assembly 'Newtonsoft.Json'  may be experienced in the QlikView IIS access point when attempting to generate an On Demand NPrinting report

Environment

• QlikView 12.5.x and lower versions
• NPrinting: All supported versions

Resolution:

• Resolved: Upgrade to QlikView 12.6 SR 1 or later versions
  

Workaround

On the QlikView IIS server

1. Uninstall the On-Demand Components
2. Stop the QlikView Settings and IIS server services
3. Edit the web.config file at the following
   
   (NOTE: Ensure to make a backup copy of web.config file 'before' proceeding)
   

   %Program Files%\QlikView\Server\QlikViewClients\QlikViewAjax\web.config

4. Remove the following lines:
   

   <dependentAssembly>
   <assemblyIdentity name="Newtonsoft.Json" publicKeyToken="30AD4FE6B2A6AEED" culture="neutral"></assemblyIdentity>
   <bindingRedirect oldVersion="0.0.0.0-11.0.0.0" newVersion="11.0.0.0"></bindingRedirect>
   </dependentAssembly> 

5. Start the QlikView and IIS Settings services
6. Re-Install the NPrinting On-Demand Components

Cause

• There is a defect in QlikView that results in this issue.
• The issue is resolved in QlikView 12.6 SR 1.

Internal Investigation ID

• Defect ID is QV-21879

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