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Oct 9, 2020 6:00:55 AM
Jun 1, 2017 3:14:48 PM
One or more of the following QlikView Services fail to start:
The following is logged in the individual services log files:
At start-up, each service validates all its encrypted data entries to ensure they are accessible. If the service encounters data that cannot be decrypted, it reports it as an error and stops its own execution.
or
The error found in the Management Service log indicates that there was a problem with the certificates used by the QlikView services and that it can no longer decrypt important data.
This can be caused by:
The process for erasing the "UndecryptableData" requires a modification to the individual services configuration files.
For an overview on this topic, please review the QlikView online help chapter on Certificate Trust, in particular the Undecryptable Data section.
The below example was written for the QlikView Management Service but can be adapted for any other service.
To delete "UndecryptableData", add a value to the QVManagementService.exe.config file, unless it is already present.