Lost Access to Qlik Data Services

[beckm]

Hi Everyone

Another Tenant Admin and I on our instance of Qlik Sense Saas have lost access to Qlik Data Services. The error message we receive when trying to manage data spaces is the below:

Access denied
Qlik Cloud Data Services requires professional access to Qlik Sense Enterprise SaaS. Please contact your administrator to update your access.

Does anyone have any advice? We both have professional licenses and as mentioned are Tenant Admins and have full Admin Rights. 

Thanks

[Ola_Mayer · Accepted solution]

Hello Marcus,

My apologies. Can you please contact me directly at ola.mayer@qlik,com and send me information about your tenant. Specifically, can you please send me your tenant url and ID.

Thank you in advance,

Ola Mayer

[josemanzod]

I have a same problem. 

Qlik Cloud Data Services requires professional access to Qlik Sense Enterprise SaaS. Please contact your administrator to update your access.

[jsebrightbme]

Me too.

On multiple tenants.

What's the problem?

[josemanzod]

Hi.

I confirm that I can access without problems.