Qlik Fix: How to Find Qlik Connector Details / Version

[Troy_Raney]

This video is part of the Qlik Fix Video series. If you found this video useful, check out the other Qlik Fix Videos.

This video demonstrates how to find important Qlik Connector details on Qlik Sense Enterprise SaaS.

Here is a link to more information in the Support Knowledge Base:

Article - How to Find Qlik Connector Details / Version

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Video Transcript:

Hi and welcome to Qlik Fix.
This video will demonstrate how to find important Qlik Connector details on Qlik Sense Enterprise SaaS.
However, the process is almost exactly the same in Qlik Sense Enterprise on Windows.

First open an app from the hub.
On the Prepare tab at the top, select the Data load editor
In the Data Connections panel, you can view the existing connections
Or clicking on Create a New Connection opens the wizard, and displays several available connection types
Select the type of connection that you’re interested in
And click on the Information icon
This displays the package and version of this specific connector.
The Amazon Redshift connector is part of the ODBC connector package.
Qlik Sense SaaS will always have the latest version available.
However, if you’re running Qlik Sense Enterprise on Windows, the version details can be important.
Just to show another example,
The Bitly connector,
Show the details.
This connector is part of the Qlik Web Connectors package.
If you have a support case open with Qlik investigating a data connection, please provide a screen shot of this windows or these details to help.

If you’d like more information,
Take advantage of the expertise of peers, product experts, and technical support engineers
by asking a question in a Qlik Product Forum on Qlik Community.
Or check out the Support Programs space.
Here you can search for answers in the Support Knowledge Base,
Learn directly from Qlik experts via a Support webinar, like Techspert Thursdays.
And don’t forget to subscribe to the Support Updates Blog.
Thanks for watching.

Nailed it!