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NPrinting 17.2 and Sense 3.1 Connection error

Hello Qlik friends,

i installed Qlik NPrinting 17.2 on the server \\server004\

and

Qlik Sense 3.1 on the server \\server003\.

I would like to create a connection between Qlik Sense and Qlik NPrinting, but I get the error:

     "Something went wrong with the current operation."

Every services is running, but I am not able to create a connection in Qlik NPrinting. Do you know a solution?

NPrinting failure.png

Thank you very much.

12 Replies
Not applicable

Re: NPrinting 17.2 and Sense 3.1 Connection error

Hi Ibrahim

You need to type the proxyserver address as https://...

Best Regards

/Mats

jamesparham
New Contributor II

Re: NPrinting 17.2 and Sense 3.1 Connection error

At first glance your proxy address should be https://server003. You will also need to install the certificate from your sense server: https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/Installing-sense-certificate...

Not applicable

Re: NPrinting 17.2 and Sense 3.1 Connection error

Hello Qlik friends,

i changed my installation. I installed Qlik Sense and Qlik NPrinting on the same machine \\server003\.

Now, it works.

1. I installed Qlik NPrinting on the same machine with Qlik Sense

2. I exported the certificate of Qlik Sense QMC without Password

  • https://localhost/qmc/certificates/
  • Add machine name "Server_name/Domain" or "Server_name"
  • Don't type Password
  • Select "Include secret key"
  • Export file format for certificates: Windows format

    INFO: Certificates will be exported to this disk location on the server:      C:\ProgramData\Qlik\Sense\Repository\Exported Certificates

3. I started QMCCertificatesInstaller, which is in the folder C:\Program Files\NPrintingServer\Tools\

  • and followed the screen.
  • and selected the exported certificate file, which is in the mentioned folder.

4. I typed in Internet Options, which is in Control Panel\Network and Internet the following information

  • Security>Local Internet>Sites>Advanced>
  • "Server_name/Domain" and "Server_name"
  • Don't Selected "Require server verification (httpsSmiley Happy for all sites in the zone

See link: https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/Installing-sense-certificate...

After then

Now, it works. But I still have certificate problem in Qlik NPrinting (see attached file)

Maybe, you know the problem with the certificate.

Best regardsQlik NPrinting.png

jamesparham
New Contributor II

Re: NPrinting 17.2 and Sense 3.1 Connection error

Hey Ibrahim,

This setup is sufficient in a test environment, but I would not recommend this in a production environment. NPrinting can and will use all of the server's resources which can cause Qlik Sense to crash. Please read the unsupported configurations section on the help page: https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/System-requirements.htm

Thanks,

James

xufei123
Valued Contributor

Re: NPrinting 17.2 and Sense 3.1 Connection error

Agree with James.

The certificate issue when you log onto NPrinting setting page is not a problem.

The real problem is that you will have strange things happen if you set up NP and Sense in the same server. And Qlik support will not provide any help because it has been clearly explained in the system requirement in the link that James has provided above.

Not applicable

Re: NPrinting 17.2 and Sense 3.1 Connection error

Hello xufei123‌ and jamesparham‌,

I uninstalled NPrinting on the \\server003\.

As mentioned, I installed Qlik NPrinting Server 17.2.0 on \\server004\.

The services

  • QlikNPrinting RepoService is running,
  • QlikNPrinting WebEngine is running,
  • QlikNPrinting Scheduler is stopped!

Do you know why the scheduler stops always?

Best regards,

Ibrahimservices.jpg

xufei123
Valued Contributor

Re: NPrinting 17.2 and Sense 3.1 Connection error

What does the log file says?

Not applicable

Re: NPrinting 17.2 and Sense 3.1 Connection error

Hello xufei123‌,

where can I find the log files for NPrinting?

Thank you for your help.

Best regards,

Ibrahim

Employee
Employee

Re: NPrinting 17.2 and Sense 3.1 Connection error

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