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Partner
Partner

NPrinting don't open excel report for edition

Hello guys!


     I have the full office package installed on the same PC that is instaled NPrinting Designer.

But when I try open a excel report for edition shows a following message:

Qlik NPrinting Designer can't find a supported reporting template editor for the file ... (see image attached).


I can edit word, pixel perfect, power pint and html reports with no problem. The problem occours only in excel reports.

I tried restart the server and the PC that is instaled NPrinting desinger but is not working.


Someone can help me?

Obs: I use qlik sense.

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1 Solution

Accepted Solutions
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Employee
Employee

Re: NPrinting don't open excel report for edition

Hi,

It could be an error during the Excel installation. Try to reinstall Excel and the Qlik NPrinting Designer.

Remember that Office 365 is not supported.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

2 Replies
Highlighted
Employee
Employee

Re: NPrinting don't open excel report for edition

Hi,

It could be an error during the Excel installation. Try to reinstall Excel and the Qlik NPrinting Designer.

Remember that Office 365 is not supported.

Best Regards,

Ruggero

---------------------------------------------

When applicable please mark the appropriate replies as CORRECT https://community.qlik.com/docs/DOC-14806. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.



Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.

View solution in original post

Highlighted
Partner
Partner

Re: NPrinting don't open excel report for edition

Thanks Ruggero!

      I was using the Office 365. The stranger thing is that Word reports normally open.

Anyway I tried on Office 2016 and it worked.