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Our environment:
Server 1: QlikView Server(12.10.2) + NPrinting on-demand-add(September 2018)
Server 2: NPrinting Server(September 2018) + NPrinting Engine(September 2018)
Server OS (Windows Server 2016 Standard)
Steps:
When open on-demand in QlikView Server, we get error 403
Q1: How can we fix this problem?
Q2: What is the correct value in JWT attribute for user ID and user directory?
Q3: Where can we find the on-demand add-on installation video? We ready study NPrinting 17.3 configuration & troubleshooting
Plz help~
PS: our steps & configuration with image, plz see the attachment
Hi,
You must insert the two fixed values uid and dom as this. Don't change them. You must use them as fixed strings.
Best Regards,
Ruggero
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When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
Hi,
I will not give you straight answer since i do not know it. The way i would try to troubleshoot it would be by allocating admin user role for that user you are trying authenticate with. (just to make sure that user has an access to everything what is required).
If the error still persist then i would try to focus on other parameters like userid and domain:
i think help document contains all required information : https://help.qlik.com
Hi,
You must insert uid and dom without changing them because the Qlik NPrinting On-Demand add on uses these specific values and they cannot be changed. Using different values will result in authentication failure.
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
Hi,
You must insert uid and dom without changing them because the Qlik NPrinting On-Demand add on uses these specific values and they cannot be changed. Using different values will result in authentication failure.
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.
Hi,
You must insert the two fixed values uid and dom as this. Don't change them. You must use them as fixed strings.
Best Regards,
Ruggero
---------------------------------------------
When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.